DTC · Skincare
Lumen Skincare — Lumen Skincare rebrand
The problem. A nine-figure DTC skincare brand had drifted into a category-parity position after three agencies in two years. Their narrative was indistinguishable from three competitors ranked above them on retail shelves.
What we did. A six-week flagship engagement: 42 customer interviews, a new messaging house, a launch-ready brand book, and the conversion-optimized DTC site that followed.
The result. 327% post-launch DTC revenue lift. Named "Brand Strategy Studio of the Year" at the 2024 Anthem Awards for this engagement.